BULLET1.COM PRIVACY STATEMENT
BULLET1.COM is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site [WWW.BULLET1.COM]. Because this Web site wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
1. What personally identifiable information BULLET1.COM collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How BULLET1.COM uses the information.
5. With whom BULLET1.COM may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under BULLET1.COM control.
8. How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should first contact Doug by E-mail @ fbholes@bullet1.com If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process (http://www.truste.org/users/users_watchdog.php). TRUSTe will serve as a liaison with the Web site to resolve users concerns.
Information Collection and Use
Information Collection
BULLET1.COM is the sole owner of the information collected on WWW.BULLET1.COM.
BULLET1.COM collects information from our users at several different points
on our Web site.
Order
We request information from the user on our order form. A user must provide
contact information (such as name, email, and shipping address) and financial
information (such as credit card number, expiration date). This information
is used for billing purposes and to fill customer’s orders. If we have
trouble processing an order, the information is used to contact the user.
Information Use
Information obtained will be used to order processing and only contact information
(name, address, email) will be stored for furute contact by either direct mail
or email marketing.
Profile
We store information that we collect through cookies, log files, clear gifs,
and/or third parties to create a profile of our users. A profile is stored information
that we keep on individual users that details their viewing preferences. Consequently,
collected information is tied to the users personally identifiable information
to provide offers and improve the content of the site for the user. This profile
is used to tailor a user’s visit to our Web site, and to direct pertinent
marketing promotions to them. We [do not] share your profile with other third
parties. [Your profile is shared in aggregate form only.] [Your profile is shared
together with your personally identifiable information.]
Cookies
A cookie is a piece of data stored on the user’s computer tied to information
about the user. [Usage of a cookie is in no way linked to any personally identifiable
information while on our site.] We use [both] session ID cookies [and] persistent
cookies. For the session ID cookie, once users close the browser, the cookie
simply terminates. A persistent cookie is a small text file stored on the user’s
hard drive for an extended period of time. Persistent cookies can be removed
by following Internet browser help file directions.
Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.
Third Party Advertising
The ads appearing on this Web site are delivered to users by our web advertising
partners. Information about users’ visit to this site, such as number of
times they have viewed an ad (but not user name, address, or other personal
information), is used to serve ads to users on this site.
This privacy statement covers the use of cookies by BULLET1.COM only and does not cover the use of cookies by any advertisers.
Log Files
Like most standard Web site servers we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit
pages, platform type, date/time stamp, and number of clicks to analyze trends,
administer the site, track user’s movement in the aggregate, and gather
broad demographic information for aggregate use. IP addresses, etc. are not
linked to personally identifiable information. We use a tracking utility called
BS Counter that uses log files to analyze user movement.
Communications from the Site
Special Offers and Updates
Established customers will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy of our users
we present the option to not receive these types of communications. Please see
the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we provide
a way to opt-out of these communications. Please see the Choice and Opt-out
sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement.
For instance, if our service is temporarily suspended for maintenance we might
send users an email. Generally, users may not opt-out of these communications,
though they can deactivate their account. However, these communications are
not promotional in nature. [Users may opt-out of these communications. Please
see our Choice and Opt-out section.]
Customer Service
We communicate with users on a regular basis to provide requested services and
in regards to issues relating to their account we reply via email or phone,
in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith belief
that such action is necessary to comply with a current judicial proceeding,
a court order or legal process served on our Web site.
We DO NOT Share Personal Information with Third Parties
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any secondary purposes.
Business Transitions
In the event BULLET1.COM goes through a business transition, such as a merger,
being acquired by another company, or selling a portion of its assets, users’
personal information will, in most instances, be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information
used for purposes not directly related to our site at the point where we ask
for information. For example, if you wish to be removed from our system you
may send us an email to fbholes@bullet1.com with subject line "unsubscribe"
and you will not receive any more emails from BULLET1.COM.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to "unsubscribe" in the subject line in the email or email us at holes@bullet1.com
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
Links
This Web site contains links to other sites. Please be aware that we, BULLET1.COM,
are not responsible for the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy statements
of each and every Web site that collects personally identifiable information.
This privacy statement applies solely to information collected by this Web site.
Surveys [& Contests]
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user
therefore has a choice whether or not to disclose this information. The requested
information typically includes contact information (such as name and shipping
address), and demographic information (such as zip code). Contact information
will be used [shared with the contest [survey] sponsors] to notify the winners
and award prizes. [Anonymous] Survey information will be used for purposes of
monitoring or improving the use and satisfaction of this site. Users’ personally
identifiable information is not shared with third parties unless we give prior
notice and choice. Though we may use an intermediary to conduct these surveys
or contests, they may not use users’ personally identifiable information
for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friend’s name and email address. BULLET1.COM
will automatically send the friend a one-time email inviting them to visit the
site. BULLET1.COM stores this information for the sole purpose of sending this
one-time email and tracking the success of our referral program. The friend
may contact BULLET1.COM at fbholes@bullet1.com to request the removal of this
information from our database.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information
online - for example on message boards, through e-mail, or in chat areas - that
information can be collected and used by others. In short, by posting personal
information online that is publicly accessible, you may receive unsolicited
messages from other parties in return.
Security
This Web site takes every precaution to protect our users’ information.
When users submit sensitive information via the Web site, their information
is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.
If users have any questions about the security at our Web site, users can send an email to fbholes@bullet1.com
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this
privacy statement, the homepage, and other places we deem appropriate so our
users are always aware of what information we collect, how we use it, and under
what circumstances, if any, we disclose it.
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email & by posting a notice on our Web site for 30 days.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please
contact us at:
fbholes@bullet1.com
OR
Doug Rock
28471 Audrey
Warren, MI 48092
http://www.bullet1.com